top of page
  • Do you have an app walk-through?
    Even better-- ComponentCRM comes with an chat-based AI assistant which will guide you step by step even in the most complex situations.
  • What is my bill date?
    All billing dates are on the 1st of each month. New clients or users are automatically prorated until the end of the current month, to simplify all things billing.
  • How long will my initial setup take?
    Installation times vary depending on your business and database size, composition, and the speed of your IT staff. Generally speaking, after we have the necessary data and formatting from your IT department, your account will be fully set up within 48 hours. If you do not have IT staff who are able to format your data, we are happy to assist at highly competitive rates.
  • Do you have customer support?
    Yes, we have customer service available 24 hours per day with our AI Assistant, and emergency contact 24 hours per day as well. With offices on both the East Coast and West Coast of the US, we are open the following business hours, depending on your timezone: US (ET): 9am to 9pm (Monday through Friday) US (PT): 6am to 6pm (Monday through Friday) UK (GMT): 2pm to 2am (Monday through Friday) We are available for existing client technical support 24 hours per day.
  • What are your office hours?
    With offices on both the East Coast and West Coast of the US, we are open the following hours, depending on your timezone: US (EST): 9am to 9pm (Monday through Friday) US (PST): 6am to 6pm (Monday through Friday) UK (GMT): 2pm to 2am (Monday through Friday) We are available for existing client technical support 24 hours per day.
  • How long have you been in business?
    Our official birthday is February 6, 2018!

OUR MISSION STATEMENT

While others have tried to create CRM systems for the electronic component and aviation industries, they have typically been from software companies who make an "all in one" solution that isn't industry-specific, or from industry people who try to learn to develop software.  Our approach combines the best of both worlds, and gives you access to a world-class product that raises the bar for the entire industry.

CONTACT INFO

ComponentCRM 
PO Box 858,

Newport Beach, CA 92661
662-GET-cCRM 662-(438-2276)

24/7 Support

bottom of page